Didn't like anything, except comfy mattresses.

The Sercotel offers a fantastic outdoor swimming pool with a relax area and solarium, perfect for unwinding after a long day. Another highlight is the lush breakfast buffet that gets your day off to a great start, alongside a friendly and helpful staff that made our stay delightful.

Breakfast quality.

Consider requesting a room away from the street for a quieter night, especially if you are a light sleeper.

The staff was very supportive and helpful.

Unfortunately, the mini bar charges were surprising, and it seemed unreasonable to pay extra when I already had a room available. I was also disappointed that the room showed obvious signs of wear and tear, which affected my overall experience. Furthermore, during checkout, I encountered unexpected charges that led to unnecessary confusion and stress.

I stayed one night before my early flight, and I really appreciated the free shuttle to the airport, which made getting there a breeze. The breakfast offered a nice variety of options to kick off the day, and I enjoyed the clean and tidy room. It was a pleasant surprise to find a restaurant just across the street that had great reviews from the staff.

Perfect for a quick getaway!

I had a lovely stay with my partner! Free airport pickup was a lifesaver. The location was super handy. just a 5-min walk to the metro! Rooms were spotless and comfy. We enjoyed grabbing snacks at the poolside bar. Only bummer was the small size of the room, but we didn’t mind too much for a short stay.

This hotel was a suitable option for a holiday in Madrid with good price value. The swimming pool area was a nice spot to unwind after a long day exploring the city. Make sure to check for any additional fees during check-in to avoid surprises.

The location was perfect for catching a concert nearby, and the pool area was awesome for relaxing. The beds were super comfy and made for a good night's sleep. There’s a tram station just a short walk away, making it easy to get to the city center.

We faced a bit of confusion upon checkout with unexpected charges, which put a damper on our last day since we had to rush out. Just double-check your morning plans so you're not caught off guard.

Recommend it for couples

The staff was incredibly accommodating. They let us check-in early, and we were pleasantly surprised by how fluffy and comfy the beds were, like sleeping on a cloud. I still remember waking up, looking out at the pool, and thinking this feels just right.

It wasn't exactly budget-friendly, but you get what you pay for.

The spacious twin room featured deep, comfortable mattresses and thoughtful additions like a comb and toothbrush. Staff were incredibly friendly, and breakfast was a standout with fresh, healthy options including walnuts and natural yogurt. The location was good for exploring, but the room appeared to show some wear, which slightly impacted the experience. Additionally, the price felt high for the amenities provided.

Family with children recommend it for a comfortable stay

The service was top-notch, super friendly staff made our stay feel special. It was great to have a dog bed and food/water bowl for our puppy, that was a nice personal touch.

The pool area was the perfect chill spot after a day exploring. The tram station is just a hop away. It’s a sweet setup for groups heading to local events.

Felt very at home, no complaints.

The stay was comfortable with a spacious room and a powerful shower, ensuring a refreshing experience. However, I found the breakfast quality lacking, especially given its price, and the sound insulation could use improvement. It’s a decent option for a short stay, especially for those needing airport access.